Privacy Policy

Last updated: March 27, 2025

Introduction

Nate Chan ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE APP.

We reserve the right to update this Privacy Policy at any time and for any reason. We will notify you about changes by revising the "Last updated" date at the top of this document. You should periodically review this Privacy Policy to remain informed.

Information Collection

We may collect information from and about users in various ways. The collected information includes:

Personal Data: We do not collect personally identifiable information (PII) unless you voluntarily provide it through customer support interactions or direct communications.

Usage Data: We collect anonymous data about your interactions with the App, including features used and general usage patterns to improve our services. This data is anonymized and aggregated and cannot be used to personally identify you.

User Content: Content submitted through the App is transmitted securely to our servers for processing. We do not retain or store any submitted content after processing is completed unless explicitly stated otherwise for specific features.

Use of Information

We may use the collected information to:

  • Provide, maintain, and improve App functionality.
  • Analyze anonymous usage trends and preferences.
  • Respond to support inquiries and customer service requests.

Disclosure of Your Information

We will not share your personal information with third parties, except in the following limited circumstances:

  • If required by applicable laws, regulations, or legal processes.
  • To enforce our Terms of Service and protect our rights, property, or safety.
  • With your explicit consent.

Security of Your Information

We maintain robust security measures to protect information transmitted to and processed by the App. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Services

The App may contain integrations with third-party websites or services. We do not control the privacy practices or content of third-party services and encourage you to review their privacy policies separately.

App Store Compliance

Our applications comply with app store privacy standards by:

  • Transparently disclosing how data is collected and processed.
  • Not engaging in unauthorized collection or sharing of personal information.
  • Allowing user control of permissions and preferences via device settings.

Policy Regarding Children

We do not knowingly collect information from or market to children under 13 years old. If you learn that a child under 13 has provided us with personal information without consent, please contact us immediately.

Changes to this Privacy Policy

Any future updates to our Privacy Policy will be clearly posted here. We encourage regular review of this policy for any changes.

Contact Us

If you have questions regarding this Privacy Policy, please contact us at natechan@hey.com